Assuming that we go the extra mile to carry out the tours, steering clear of potentially wet conditions. Maybe this could allow us to conduct our tour using our vehicle until — and only if— the rain takes a break and road pathways can promise a safe voyage.
Suppose the rain persists instead of letting up. In that case, our full tour will take place securely and cozily right here within this vehicle.
Knowing full well that today's experience may not match your anticipation, we're providing several options for you. Do remember to share them with our staff during the check-in procedure.
1) First off, we have the option of proceeding with our tour despite less-than-optimal forecasts. We do this in hopes that the weather clears - ordinarily however, if heavy rain is coming down hard and fast either no activities or only a subset thereof will take place.
Look, we understand weather can be variable. You can continue with the tour keeping your fingers crossed for a bright sky. But remember, there won't be any refunds or discounts if things don't clear up alright? We'll really try to ensure you have a splendid time and offer our best possible services when skies permit.
An alternative, subject to availability, is rescheduling the tour for another day. Drop a line to our booking office and they'll happily check out if we can accomodate this experience reshuffle.
Suppose that you're unable to find a suitable rescheduling date or time. In such a scenario, what can be done? Well, it's simple really! You are given the option of choosing any other available experience. Of course, this would depend on its availability and should have equal or lesser value as per your preference. What about an experience with higher value? Yes, that’s also there on the table if you feel like kicking things up a notch! The only extra thing is -you'll just need to pay off the difference.
Now, let's consider the third point - a provision known as 'Rain Check'. Quite aptly named, it embodies off-setting credit and sits equal to what our clients previously paid. They can redeem this at their convenience over the following days providing that there are places available. Now you might wonder what exactly is this 'Rain Check'? Well, it’s nothing but a simple voucher which we hand over to our clients. What’s more interesting? This voucher isn't attached to your name only; instead, it's transferable! Yes indeed, one has the liberty of selling or gifting this unqiuely amazing offering and guess for how long? An entire year from its date of issue! And did I mention flexibility? The value vested in these vouchers could also be utilized on any other tour provided by our stellar company.
Just so you know, when it comes to those who choose 'wet-weather riding', having the right rain gear is mandatory. The comfort and safety of our clients? That's what we prioritize above all.
We strongly urge all our esteemed clients to arrive at the scheduled meeting spot a cool 15 minutes before it's time for us to set out. It's always wise, and I would recommend you do so, to have a look at the expected weather conditions and then dress or plan accordingly. And just keep in mind that if you're not there, we can't hand back those pesky refunds.